Contact Us
Have a question, found a bug, or want to suggest a feature? We'd love to hear from you.
Report a bug or request a feature
PDF Genie Online is an open project. The best way to report a bug or suggest a new feature is to open an issue on our GitHub repository. Include as much detail as possible — which browser you are using, the file size, and what you expected to happen versus what actually happened.
Open an issue on GitHubGeneral enquiries
For general questions about PDF Genie Online — including press, partnership, or privacy enquiries — you can reach us by email. We aim to respond within two business days.
hello@pdfgenieonline.comBefore you contact us
Many common questions are already answered in our guides and in the FAQ section of the editor page. Check these resources first — you may find an instant answer.
About PDF Genie Online
PDF Genie Online is a free, browser-based PDF editor built for people who need to edit PDFs quickly and privately. It runs entirely in your browser — your files are never uploaded to any server. There is no account, no subscription, and no software to install. For more information, visit our About page.
For privacy-related questions, including how we handle data and our use of Google AdSense, please read our Privacy Policy.